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Refund & Cancellation Policy

Last updated: 13 October 2026

White Banger Tech Private Limited ("White Banger", "we", "us") teaches in two different ways, and they are refunded differently because they are sold differently. This policy says which rule applies to you in one line:

Learning at our Kaithal campus? The fee is non-refundable. There is no exception.
Bought an online course? You may ask for a refund only if you have not opened a single lesson, within 7 days of paying.

1. Campus Courses — The Fee Is Not Refundable

When you take admission to a course taught at our campus, we reserve a seat in a batch, a place with a faculty member, and a share of lab time that we cannot sell to anyone else. That commitment is made the day you enrol, whether or not you attend.

So for every classroom, hybrid and batch-based course: once admission is taken and the fee is paid, that fee is non-refundable in full. This applies regardless of the reason, including but not limited to:

There is no zero-attendance exception. Not attending any class does not create a refund entitlement, a partial refund, or a credit. Please be certain before you pay.

If you are weighing up a campus course, talk to us first. A counselling session, a look at the syllabus and a visit to the campus all cost you nothing, and we would far rather you enrol sure than enrol quickly.

2. Online Courses — Only If You Have Not Opened a Lesson

An online course is delivered the moment you can watch it. Nothing is held back and nothing can be returned: the lessons are yours to open from the day you pay. But until you open the first one, you have genuinely received nothing — and that is the only situation in which we will return your money.

So for every online course sold through this website:

We can tell, and so can you. Our system records the moment each lesson is first opened against your student ID. That record is what decides this — not memory, and not argument on either side. You can see exactly which lessons you have opened on your own My Courses page at any time, which is the same record we look at.

Two things follow from this that are worth saying plainly, because they protect you as much as us:

Where a tax invoice has already been issued for a refunded purchase, we cancel it with a credit note under GST, and the credit note reference is sent to you with the refund.

3. Webinars, Master Classes and Paid Sessions

A paid session follows the same principle as an online course — you are refundable until you have received anything.

If we cancel a session outright and do not run it again within 30 days, you are refunded in full automatically. That is the one case where you do not have to ask.

4. No Refund Beyond This Policy

Sections 2 and 3 describe the only circumstances in which White Banger issues a refund. Outside them we do not provide refunds, whether partial or full, and no member of staff is authorised to agree otherwise. In particular, a campus course is never refundable, and an online course on which any lesson has been opened is never refundable.

5. How to Request a Refund

Refund requests apply only to online courses under Section 2 and paid sessions under Section 3. Send your request in writing to team@whitebanger.org, stating:

We check the lesson-open record against your student ID, which settles eligibility, and reply with a decision. If it is approved, the refund is processed to the original payment method. Bank and card refunds typically take 5–10 working days to appear, depending on your bank — that part is outside our control.

6. Course Transfers

At White Banger's discretion, a student may request to transfer their remaining course fee toward a different course or batch instead of continuing. This is handled case by case, is not a refund, and is not a right you are automatically entitled to. It is the only flexibility available on a campus course.

7. Contact

For any question about this policy, contact us at team@whitebanger.org or +91 97283 20132.

White Banger Tech Private Limited · 560/08, Pansarian Mohalla, near Suparshav Jain School, Kaithal, Haryana, India (136027)
team@whitebanger.org · whitebanger.org